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what-is-an-amazon-fulfillment-center
May 31, 2023
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7
min read
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Written by: 
Nikolaus Hilgenfeldt
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Category:
Online Retail

What Is an Amazon Fulfillment Center & How It Works

Are you an aspiring Amazon seller curious about the inner workings of the world's largest online marketplace?

These powerhouses play a crucial role in the success of countless businesses, ensuring seamless order fulfillment and speedy deliveries. 

In this blog post, we will explore what an Amazon fulfillment center is, how it works, how you can benefit from using it, and whether it suits your business.

Let's start!

What Is an Amazon Fulfillment Center?

Amazon Fulfillment Centers (AFCs) are the backbone of Amazon's success.

AFCs are warehouses that store and ship products to customers quickly and efficiently.

They are part of Amazon's vast fulfillment network, consisting of third-party logistics providers and its own in-house shipping centers.

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They play a pivotal role in the seamless execution of Amazon's operations, ensuring that products are readily available, swiftly dispatched, and ultimately reach the eager hands of customers.

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As a seller, accessing the Amazon fulfillment network means you can relieve the burden of managing your warehouses and logistics, allowing you to focus on product sourcing, marketing, and growing your business. 

How Amazon Fulfillment Centers Work?

The order fulfillment process starts when a customer places an order on Amazon.

Behind the scenes, this triggers a series of steps within the Amazon fulfillment center network.

Once the order is received, the fulfillment center swings into action, ensuring the product is located, packed, and shipped efficiently and precisely.

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One of the key advantages of leveraging Amazon fulfillment centers is access to their extensive infrastructure.

There are 175 of these centers globally, strategically placed in different regions.

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Amazon can offer expedited shipping options, including same-day or two-day delivery, which have become increasingly popular among online shoppers.

Utilizing advanced technology is another factor that helps streamline the shipping and delivery processes. 

Within fulfillment centers, sophisticated automation systems, such as conveyor belts, sorting machines, and robotic arms, work in tandem with humans to handle the high volume of orders efficiently.

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Moreover, the seamless collaboration between technology and human associates within the fulfillment centers minimizes errors, accelerates order processing, and ensures that packages are accurately sorted and prepared for shipment.

What Are Amazon Fulfillment Centers Services?

Amazon fulfillment centers offer various comprehensive services:

1. Warehouse Inventory Management System

Amazon fulfillment centers incorporate advanced inventory management systems that enable seamless product tracking, organization, and storage.

These systems utilize cutting-edge technology to assign unique identifiers to each item, facilitating accurate inventory tracking and easy retrieval.

As a seller, you can benefit from real-time visibility into your inventory levels, ensuring you can effectively manage stock and avoid shortages or overstocking.

2. Automated Packaging Machines

Within fulfillment centers, automated packaging machines are crucial to optimizing the packaging process.

With minimal human intervention, these machines can efficiently package products, including wrapping, sealing, and labeling.

3. Shipping and Delivery Services

These centers provide various shipping options to sellers, including expedited shipping, same-day delivery, and international shipping.

You can leverage Amazon's negotiated shipping rates, allowing you to offer competitive shipping prices to customers. 

How To Scale Your Business With Fulfillment Services?

Let's explore the diverse range of FBA services that can revolutionize your business operations:

  • FBA Small and Light: Streamline the fulfillment process for your low-cost, small, and lightweight inventory while significantly reducing fulfillment costs. It's a win-win situation that enables you to offer competitive pricing to your customers while optimizing your profit margins.
  • FBA Subscribe & Save: Build customer loyalty and encourage repeat purchases by offering exclusive discounts on eligible FBA products. With the convenience of automatic recurring deliveries, you'll create a seamless shopping experience that keeps customers returning for more.
  • FBA Pan-EU: Expand your business horizons by offering fast and efficient delivery to Prime-eligible European countries. By leveraging the power of the extensive European fulfillment network, you can effortlessly tap into new markets and increase your customer base.
  • With FBA Export, Amazon handles the logistics of expanding your business to over 100 countries without extra charges. Seamlessly reach a global audience and watch your business soar to new heights.
  • Multi-Channel Fulfillment: Embrace the freedom of selling on Amazon and your own or third-party ecommerce sites. With the Multi-Channel Fulfillment service, you can leverage the expertise of Amazon's robust logistics network to pick, pack, and ship orders to your customers, no matter where they purchase.
  • Amazon Global Logistics: Ship your ocean cargo directly from China to strategically located US, UK, and Europe fulfillment centers. By simplifying the complexities of international shipping, you can effortlessly expand your business across borders.

4. Return Management

Efficient return management is crucial for customer satisfaction and seller success.

Amazon fulfillment centers streamline returns by accepting, inspecting, and processing returned items.

They handle the inspection, repackaging, and restocking of returned products, allowing you to focus on other aspects of the business.

This seamless return management system contributes to a positive customer experience, and fosters trust in the marketplace.

5. Seller Support and Training

Lastly, Amazon provides comprehensive support and training for sellers.  

It includes resources and guidance on inventory management, packaging requirements, and order fulfillment best practices.

In addition, you can access online resources, documentation, and assistance from Amazon's support teams to navigate the fulfillment process effectively.

What Are the Benefits of Using an Amazon Fulfillment Center?

Let's explore these advantages in more detail:

1. Cost Savings on Shipping and Delivery

You can access competitive shipping prices when you use Amazon's negotiated shipping rates and the efficiency of their fulfillment centers.

This cost advantage can be particularly significant for small and medium-sized sellers who may not have the same bargaining power with carriers on their own.

Additionally, the cost savings on shipping fees contribute to higher profit margins and increased competitiveness in the marketplace.

2. Fast and Reliable Delivery

One of the primary drivers of customer satisfaction in ecommerce is speedy and reliable delivery.

In a recent survey on delivery services, Amazon outshines its competitors with an impressive 89% satisfaction rating, solidifying its position as a leader in efficient and reliable deliveries.

3. Access To Prime Program

Amazon's renowned Prime program is a key feature that attracts millions of loyal customers. Prime members enjoy a range of benefits, including free and expedited shipping, which significantly increases the visibility and attractiveness of products.

The speed at which customers receive a product plays a crucial role in determining the success of a sale. For example, a study on US shoppers revealed that 64% of customers anticipate free shipping orders to be delivered within three business days, and 56% of abandoned carts are attributed to delivery-related concerns.

When you use the Prime program through Amazon fulfillment centers, you can target a more extensive customer base and benefit from the trust and loyalty associated with it.

4. Scalability and Flexibility

As your online store experiences growth, managing inventory, order fulfillment, and shipping can become increasingly complex.

Amazon fulfillment centers offer a scalable solution that can adapt to changing demands. Whether you're experiencing a surge in sales during peak seasons or expanding your product catalog, the infrastructure and resources of Amazon fulfillment centers can handle the increased workload. 

You can quickly scale your operations without investing in additional warehouse space or worrying about logistics management.

Pro Tip From Myos

While business growth is something every seller wishes for, sometimes you lack enough working capital to keep up with the high demand.

Myos offers a quick and easy way for ecommerce sellers to stay on top of the game with two financing options:

1. Purchase financing offers the opportunity to secure financial support for your upcoming orders from your manufacturer. At the same time, we manage the deposit and balance payments on your behalf.

myos-purchase-finance

2. Stock financing allows you to leverage your current inventory as collateral to fuel the expansion of your store. In addition, it enables you to access additional capital, which you can direct towards various growth strategies of your preference, including marketing initiatives or introducing new products.

myos-stock-finance

5. Enhanced Seller Reputation

You can build customer trust and loyalty when you consistently deliver orders on time and provide excellent customer service. 

Furthermore, positive reviews and word-of-mouth recommendations further bolster your reputation, leading to increased sales and long-term success.

Also, it's worth mentioning that you can improve your chance of winning the featured offer on the detail pages.

How to Set Up an Account With an Amazon Fulfillment Center

Setting up an account with an Amazon fulfillment center is a straightforward process that involves a few simple steps:

1. Create an Amazon seller account and enroll in the Fulfillment by Amazon (FBA) Program

2. Set up inventory and shipping settings – You can add your products to your FBA inventory by specifying the quantity and relevant product details. Additionally, you'll need to configure your shipping settings, including the method of shipping your products to the Amazon fulfillment centers.

3. Prepare and ship your products –  Follow Amazon's guidelines for packaging and labeling your products to ensure compliance with their requirements.

Then, arrange for the shipping of your products to the designated fulfillment center based on the instructions provided.

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💡 Remember to familiarize yourself with Amazon's guidelines and requirements to ensure smooth operations and compliance with their policies.

Should You Consider Investing In Amazon Fulfillment? 

Fulfillment is a critical process for businesses that heavily rely on delivering products to customers.

While handling fulfillment in-house may initially seem cost-effective, there comes a point when it becomes necessary to evaluate whether investing in storage space or outsourcing to a third-party fulfillment solution is the right move. 

Here are some indicators to help you determine if it's time to make that investment:

1. Increasing order volume – As your business scales and order volumes rise, keeping up with the demands of fulfillment on your own can become challenging.

2. Infrastructure limitations –  If you are running out of storage space or lacking the necessary infrastructure to handle inventory between restocking and shipping to customers, it may be a sign that investing in fulfillment is essential.

3. Fulfillment costs impacting margins –  Fulfillment can be time-consuming and resource-intensive, and the associated costs can quickly eat into your profit margins. If fulfillment costs become a significant burden, you should consider alternative solutions.

Conclusion

Partnering with an Amazon fulfillment center offers numerous advantages, including streamlined operations, cost savings on shipping, faster delivery times, and improved customer satisfaction. In addition, by leveraging the infrastructure and expertise of Amazon, you can enhance your competitiveness and scale your businesses efficiently. 

And if you need additional financial help along the way to maximize your Amazon sales, consider exploring Myos financing.

myos-asset-based-finance

With tailored financial solutions designed specifically for ecommerce sellers, Myos can provide the capital you need to invest in inventory, optimize your listings, and expand your business. 

So, sign up with Myos today and take your Amazon sales to new heights with Myos financing!

FAQ

Are There Any Requirements Or Fees For Using Amazon Fulfillment Centers?

Yes, sellers using Fulfillment by Amazon must meet specific requirements and pay fees based on product size, weight, and storage duration. You can find detailed information on requirements and fees on Amazon's Seller Central platform.

What Happens Once A Product Arrives At An Amazon Fulfillment Center?

Upon arrival, the product is inspected, labeled, and stored in the fulfillment center's inventory. When an order is received, employees or automated systems retrieve the product, pack it securely, and prepare it for shipment.

How Does Amazon Ensure Fast Delivery From Its Fulfillment Centers?

Amazon strategically locates fulfillment centers across different regions, enabling them to offer fast and reliable delivery services. In addition, by placing inventory closer to customers, Amazon can expedite order processing and reduce shipping times.

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